Our initial contact with Carrell Group was with Teri Kaufman. She responded to our questions so promptly that anyone would have been impressed. She was always willing to answer our numerous questions and work to solve all the challenging issues which stem from building a home from scratch. Throughout the entire work process, every person either employed by Carrell Group or associated with them were always courteous to us, responsive and professional in their presentations and numerous meetings with us. They went above and beyond several times to help us work through unexpected issues. Their building quality is far above average and when there have been corrections or changes needed, they were there to work through those as well and as cost efficiently as possible for us. We love our new home and we would recommend Carrell Group highly, as they were recommended to us.